We implement robust Salesforce solutions that are simple to use while providing powerful automation that will help drive your business. With a process first approach, we architect solutions based on your defined business process and requirements. Our Salesforce Consultants then begin shaping your unique Salesforce environment, providing you with a custom buildout that will improve efficiencies and drive user adoption with ongoing support.
We have already developed two accelerator products.
Sales cloud Accelerator by Proitzen.
Sales cloud Accelerator by Proitzen will provide you all the answers for below problems.
- How Salesforce manages prospects raised from a website without integrating with a third party app?
- Can we eliminate duplicate prospects creation, though the user submitted the same details twice?
- How users/ departments access Leads which are only assigned to them?
- After a given time period, if the assigned sales person is struggling with many pending works and is not able to take an action on Lead, how can we assign those Leads to someone else without any user interaction?
- Is there a way to assign new Leads to relevant departments, based on their state or any other conditions?
Check more details : PPT URL
Sales cloud Accelerator by Proitzen
Service cloud Accelerator by Proitzen will provide you all the answers for below problems.
- How Salesforce manages inquiries or cases raised from a website or email without integrating with a third party app?
- We want to access Case details and all related details in one place
- How do users/ departments access Cases which are only assigned to them?
- If any current user leaves the company, how can we handle those Cases without updating the ownership manually?
- Is there a way to assign Cases to relevant departments, based on issue type or priority?
- How to automate the system to close the case only the result approved by the supervisor?
- Can users get notified when an urgent Case is raised by clients? And how clients get feedback/ see the progress of the raised Case?
- Is there a way to access all Case related charts as soon as the user logged in?
- Can we access all these functionalities by mobile?
Check more details : PPT URL
